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If you have any questions please check our frequently asked questions (FAQs) section, if you can’t find your answer there please contact us at by e-mail: info@beatvendors.com

FREQUENTLY ASKED QUESTIONS

  • What should I expect from Beat Vendors?

    We at Beat Vendors have teamed up a diverse range of producers to provide you with new sounds to help you stand out from the crowd!

    Our beats range from genres such as: Dance/Pop, Hip-Hop, R&B, and Rap. We have carefully selected the best instrumental music, compiled by top producers and industry professionals, we make the beats, you make the hits!

    All the beats on our website come with various license types for all sorts of projects, all instantly downloadable via our fast, reliable, and secure servers.

    • Easy to navigate marketplace, filter by genre and sub-genre or browse each producer store
    • Various licensing options available (Personal, Premium, and Exclusive)
    • Secure payment methods: Paypal, Visa, Mastercard and American Express
    • All products available for instant high-speed downloads
    • Very efficient and friendly Customer Service
    • Much much more…
  • How does the Beat Vendors website work?

    You can browse all the products on our beat market by genre or sub-genre, you can also visit each producer’s store to see what they individually have for sale.

    For every beat title you will find a play button which will start the audio demo for the specific product you want to hear.

    If you want to purchase the product just click “Buy”, then select the license type you want and click on “Buy” for a personal and premium license or “Request a Quote” for an exclusive license.

    The product you have selected will now be in your “Shopping Cart” which can be found in the right column of this page.

    To purchase just click “Checkout” and select your preferred payment method.

    A download link will be sent to your email with the finished track and/or a screen will come up with the download link

  • Can I listen to the beats/instrumentals before I purchase?

    Yes, every beat features a playable demo of the beat.

    You can also create your own playlist whilst browsing for the audio player by clicking on “Add to playlist”.

  • What is the audio quality of your beats?

    All our beats and stems are created in 24-bit professional quality in WAV and 320 kbps MP3 format.

  • English is not my first language, can I view your site in another?

    Yes, our site is available in English, French, and Spanish

  • How do I purchase Beat Vendors products?

    Simply select the product you want to purchase and choose your license. When choosing a Non-Exclusive license click “Buy”, now you can choose to complete the payment process, or continue shopping for more products.

    When you are ready, select the “Checkout” button found in the shopping cart, and simply follow the online instructions. You can choose to pay securely through Paypal, Visa, Mastercard, or American Express (You don’t need a Paypal account to make payments) Once the transaction is complete you will be e-mailed a unique download link so you can start downloading your purchased beat immediately.

    Alternatively, when choosing an exclusive license, click “Request for Quote” and we’ll get back to you within 5-7 business days with a quote and further instructions to purchase.

    If any issues arise please fill out our contact form below and we’ll help you out as soon as possible!

  • Do I need to register with Beat Vendors to make an order?

    We do require you to register with us to make an order to ensure a swift check out process, also advantages such as free downloads, tutorial links and product/service news.

  • How can I register with Beat Vendors?

    It’s simple, to register with Beat Vendors simply click on the register button after you’ve gone through the check-out area or click on the sign up button a the top right side of the page.

  • What if I have forgotten my password?

    No problem, simply click on the “Forgot Password” icon when you’re signing in. You’ll then be sent a new automated password to your account e-mail. Any problems? Contact us: info@beatvendors.com

  • Can I buy a number of beats/products at the same time?

    Yes, you are able to purchase as many products as you like. You’re likely to buy purchases that are placed in a virtual cart until you decide to check out. You are also able to remove or add products at any time during your online shopping experience.

  • Is your Online Payments page safe?

    Yes, security is of the utmost importance to us; your details will not be submitted to any third parties. Payments are made securely on a one-off payment basis with Paypal. Every purchase made through the Beat Vendors site goes through a secure 3D payment page that will insist on you putting a personalized password when prompted.

  • How do you handle currency exchange?

    We calculate all our product prices through the Google Currency Converter API. If you would like to know the prices of our products in Canadian Dollars, US Dollars, Euros, and British Pounds, you can click the respective tab on the top of our web page.

  • Do you provide refunds?

    As our products are downloadable, we are unable to provide customers with refunds. Please make sure when you are making a purchase that it is what you want, as mistakes cannot be seen as a reason for refunds.

    In the rare case that there is a serious error with the beat and its performance please contact us: info@beatvendors.com and we will help rectify the issue immediately

FAQ - Licensing

  • Which License Should I Choose?

    After clicking “Buy” on a beat you will be asked to select a license type. We have 2 different licenses to select from

    The Non-Exclusive License for a beat can be sold to multiple consumers and therefore are not exclusive.

    Examples of Non-Exclusive Use:

    • Using the beat in a mixtape demo
    • Using the beat in a single release (*Note: Sales limit of 2500 units would apply for the personal license, limit of 5000 units would apply for the premium license)
    • Uploading the beat to social networks (Soundcloud, Twitter, Facebook, other website etc.)
    • Using the beat as backing music in a personal video
    • Using the beat in a promotional performance

    The personal license grants the same rights for the use of the beat. However, the premium license grants 2 commerical/profitable usages of the beat and the right to sell 5000 units. You will receive each instrumental elements as separate WAV audio files.

    • Please allow up to five days delivery for stems after purchase?
    • Please be aware that with all licenses you will need to add any amount of additional audio elements to the beat to release it commercially.

    Exclusive

    This license provides unlimited commercial use and also synchronization rights for the beat and the tracked out stems. This means that you can release the beat commercially (for example as a record release, in radio, television, or video).

    Once an exclusive beat is purchased it will be removed from our site  immediately and it will not be sold ever again.

    Please allow up to five days delivery for stems after purchase

    For further information on license restrictions contact us: info@beatvendors.com

  • How do I request a quote for an exclusive license?

    To purchase the beat with an exclusive license you will need to click on the “Request for Quote” button when selecting this option.

    Simply fill in the form with the required fields: Name, E-mail, your offer in US $ for the beat and also any further requirements for us to consider. If no offer is left we will still contact you within 5-7 business days.

    With this license you will receive the beat untagged (Without the Beat Vendors tag over the top), and also additionally the audio (WAV) stems of the beat. This license provides unlimited commercial use and also the synchronization rights for the beat, this means that you can release the beat commercially (for example as a record release, in radio, television, or video).

     

  • Can I upgrade my license once purchased?

    If you’d like to upgrade your license please contact us asap at info@beatvendors.com. Exclusive beats are dealt with on a first-come-first-serve basis.

  • Will the tags be removed from the beat when I purchase?

    Yes, please be assured that any tags used in the beat demo will be removed, this applies to all licenses.

  • Will I be re-billed?

    No, you will not be re-billed. Once you have purchased your beat you are ready to use it how your license permits.

  • Can I still use the beat if I have a Non-Exclusive License and someone buys xclusive rights to the beat?

    Yes you can still use it, as long as you stay within the terms of the Non-Exclusive License Agreement. Exclusives are dealt with on a first-come-first-serve basis.

FAQ - Technical

  • How do I know which tempo or key the beats are in?

    Each and every Beat Vendors file comes clearly labelled with tempo (BPM) information and relevant key information (based on the root key or chord) in the filename already!

  • Help! I can't find my download link

    If you purchase via our website your download link will be e-mailed to you immediately. If you use Paypal during the checkout the download link will then be e-mailed straight to your Paypal email address.

    You may also need to check your spam/junk folders depending on your email service provider. Your download will also be available in your account on the website under “Downloads”

    Any problems contact us: info@beatvendors.com

  • Help! I didn't manage to download my beats!

    No need to worry! With each download you get 5 attempts so if you have any problems simply re-download from the same link.

Customer Support

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